About Us
Professional translation services since 2013
Who We Are
Translation Agency "Universal" is a team of professional translators operating in the translation services market since 2013.
Over 15 years of work, we have completed more than 10,000 orders for individuals, small and medium businesses, and large corporations.
Our mission is to make quality translation accessible to everyone who needs it. We believe that language barriers should not stand in the way of business, education, or personal goals.
In Numbers
Why Choose Us
Professionalism
All translators hold relevant degrees and have 5+ years of experience
Speed
Urgent orders completed in 24 hours. Standard orders in 2-3 days
Affordable Pricing
Competitive prices and volume discounts starting from 5%
ISO 17100:2015
Certified Translation Agency
Translation Agency "Universal" operates in compliance with the international standard ISO 17100:2015 (Russian equivalent — GOST R ISO 17100-2017), which sets requirements for translation service processes, including translator qualifications, editing, and quality assurance.
- Mandatory translator qualifications (higher education, 5+ years of experience)
- Two-stage quality control: translation + independent reviewer editing
- Documented project management and terminology processes
- Use of CAT tools (SDL Trados, memoQ) and glossaries
Certificates & Quality Standards
ISO 17100:2015
International quality management standard for translation services. Guarantees a three-stage review of every translation: translation → editing → proofreading.
GOST R 50691-2013
Russian national standard for translation services. Defines requirements for translator qualifications and quality control procedures.
Ministry of Justice Partner
Accredited to work with the Russian Ministry of Foreign Affairs. We handle document legalization and apostille through official channels.
In-House Notary
We have a licensed notary in our office. Notarized translation certification is performed on-site, so you don't need to visit a notary office.
Our Clients Trust Us
Our clients include leading Russian and international companies
Russian MFA
Our Team
Yulia Skabina
CEO & Founder
Founded Translation Agency "Universal" in 2013. Over 15 years in the industry, built a quality management system based on ISO 17100:2015 and assembled a team of 50+ translators. 25+ years of experience.
Darya Zhukova
Head of Client Relations
Philologist, psychologist and coach with international certification and MBA degree. Over 20 years of experience in client service management.
Elena Sokolova
Head of Translator Relations
MSLU graduate. ATA certified. English and German translator. Manages translator recruitment, quality control, and terminology databases. 12 years of experience.
+ 47 translators with professional education
Our Guarantees
Quality Guarantee
Every translation undergoes a three-stage review. Free revision within 30 days.
Confidentiality
All translators sign non-disclosure agreements.
On-Time Delivery
We deliver orders on time. 10% compensation for delays caused by us.
Official Contract
We work under contract with both legal entities and individuals. Full document package.
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